Just what I was looking for a perspective on email and online communication and the inbalances that accur, thank you 🙂
I recently published an article called:
Unintended Consequences: The Negative Impact of Email Use on Participation and Collective Identity in Two “Horizontal” Social Movement Groups. (The European Political Science Review doi:10.1017/S1755773914000423)
People have asked me to write something about what the practical implications of this are for groups, especially virtual collectives, trying to work horizontally. I have written this short piece below. However, I do recommend you read the article to understand how and why these processes happen despite our best intentions! If you cannot access a copy, just get in touch and I will send one along.
Email etiquette for virtual collectives:
Research shows that email communication even in “horizontal groups” is often very skewed, reproduces informal power imbalances, is gendered, and can be used to dominate discussions and distort decision making processes (Cronauer 2004, Kavada 2007, 2009, 2010, Flesher Fominaya 2015).
Email has certain advantages, but…
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